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Product Care At FW, quality is sustainability. Ensuring our products stand the test of time is the first and most obvious step we take to reduce our impact. Following our product care instructions will help you to take care of your garment and your environment.
You changed your mind or the product ordered on fwapparel.com doesn’t match your needs? You may return your purchase within 30 days of receiving it for a full refund or an exchange. The product should be in new condition, in its original packaging and still hold its labels. If the product has been damaged, worn or has had the labels removed, it will not be possible for us to issue a refund.
We build our products to last, but if you have found the limitations of our gear, we always aim to repair, rather than replace. We offer a two-year warranty on all products from the date of purchase against defects in workmanship and materials.
